Contact information

Last Updated: December 22, 2023

Thank you for visiting SonicTrove.

Our team welcomes questions concerning product information, orders, shipping, cancellations, returns, refunds, and general customer service.

Business Information

Business Address:
4592 S Fenny Ln
Boise, ID 83709
United States

Business Hours (Mountain Time)

  • Monday: Closed
  • Tuesday: 11:00 AM – 3:00 PM
  • Wednesday: Closed
  • Thursday: 11:00 AM – 5:00 PM
  • Friday: 11:00 AM – 5:00 PM
  • Saturday: 11:00 AM – 5:00 PM
  • Sunday: 11:00 AM – 3:00 PM

Customer Support

For order-related questions, please email contact@SonicTrove.shop.

Include your order number and a brief description of your request so we can review the matter.

Shipping Information

We provide FREE standard shipping within the United States, with no minimum purchase requirement for eligible orders.

  • Handling time: 1-2 business days
  • Transit time: 6-7 business days
  • Total estimated delivery: 7-9 business days

Returns and Refunds

  • Eligible items may be returned within 90 days after delivery.
  • Return shipping is FREE, and no restocking fee applies.
  • Approved refunds are processed within 7 calendar days after return approval.

Please contact customer support before sending an item back so we can provide the appropriate return arrangements.